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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Darla Case

August 2, 2023

5  out of  5 rating by Darla Case
"Best insurance agency around !!"

William Farmer

July 25, 2023

5  out of  5 rating by William Farmer
"Great insurance with a friendly staff"

Karyn Downey

June 15, 2023

1  out of  5 rating by Karyn Downey
"I have had State Farm for 25 years on my autos, home and life ins and have always been very pleased with there customer service until this past couple years, well we final had enough😕 I am so sad to say we have had to CHANGE EVERYTHING ALL OF OUR POLICIES 7 IN TOTAL!! WHY?? Because the customer service 😞 we are told one thing and the opposite happens on more than one occasion, very frustrated and sad... State Farm here in MTN CITY and at there regional offices need to do better for there customers. #ENOUGHISENOUGHINMTNCITY"

Theresa Bird

July 2, 2021

5  out of  5 rating by Theresa Bird
"Super friendly and helpful people! We’ve dealt with Lois for the three years since we moved to this area and love her! We’ve been State Farm customers for 37 years and Kim Pope’s office has been our favorite of all."

Tonya Capolupo

January 25, 2021

5  out of  5 rating by Tonya Capolupo
"Sweetest ladies ever"

Wonder Woman

January 11, 2021

5  out of  5 rating by Wonder Woman
"Very quick! If you need insurance at the best price around, Kim's your gal!"

Michael T

June 1, 2019

5  out of  5 rating by Michael T
"Everyone in the office is always so nice and helpful"

Tommie Marie

May 9, 2018

5  out of  5 rating by Tommie Marie
"Fantastic! They beat my current rates, and they are very attentive to their customers. Sooo Friendly. I did my car loan through them too! I recommend them to my friends and family all the time."

Jt Fossett

September 18, 2017

4  out of  5 rating by Jt Fossett
"Nice people. Also a note to say that UBER and LYFT are available in Mountain City Download the apps and request a ride anywhere."

charles scher

July 1, 2015

5  out of  5 rating by charles scher
"best insurance agency I have ever experienced. I am 70 years old and have been buying insurance for 50+ years. you won't go wrong with Lois and Marianne, or Kim when she is in."